We are delighted to announce the release of the Complementary version Help Scout version 2.4. The press release contains several fixes, including:

• AF: Process_feed () Return value update for compatibility with gravity forms 2.9.4, so that the frame can record the state of the flow in the input meta.
• Correction of code placement to be consistent with WordPress coding standards.

Integrate WordPress, severity forms and help Scout

If you want to publish forms on your WordPress website which can open assistance tickets in Help Scout, severity forms help scout add-on can help you do exactly.

Once the integration is configured, your online forms can be used to create new tickets in Help Scout and update customer profile information. New tickets can be automatically attributed to mailboxes and specific users in Help Scout, depending on the content of the form of form.

Help the features of additional scout modules

The Help Scout complementary module contains the following features and features:

• Assign to the mailbox – When a new ticket is created in Help Scout via an entry of form entry on your website, the ticket can be automatically attributed to a specific mailbox.
• Use the user – Tickets can also be automatically assigned to specific users in Help Scout.
• Customize ticket content – You can use fusion tags to control the form input content added to the ticket in Help Scout.
• Update customer information – Your online forms can allow customers to submit new information to update their scout help profile.

The conditional logic functionality of severity forms can also be used to control when new tickets are created in Help Scout, such as only when the form input contains certain information or meets the specific criteria.

The Gravity forms help the additional documentation Scout More information on the configuration of integration and its operation.

Help to scout add-on 2.4 Changelog

• F: Process_feed update () return return for compatibility with prevailing forms 2.9.4, so that the frame can record the state of the flow in the input meta.
• Correction of code placement to be consistent with WordPress coding standards.